Communications Platform as a Service
Modular IT & Marketing Solutions for the Future
Empower your business with enterprise-grade omnichannel messaging, AI-powered automation, and data-driven marketing intelligence. Scale seamlessly with our robust CPaaS platform.
Start Your JourneyEnterprise CPaaS Platform
Comprehensive communication solutions designed for scale, reliability, and seamless integration
Messaging APIs
SMS, WhatsApp, Email, and RCS APIs with 99.9% uptime and global delivery infrastructure
Analytics Dashboard
Real-time insights, delivery reports, and performance metrics with customizable dashboards
AI Automation
Intelligent chatbots and automated workflows to enhance customer engagement
Modular Integration
Seamless APIs and webhooks for easy integration with your existing systems
Smart Segmentation
Advanced audience targeting and behavioral segmentation for precise campaigns
99.9%
Platform Uptime
10M+
Messages Delivered Daily
500+
Enterprise Clients
24/7
Support Available
What Our Clients Say
"Webtexo's CPaaS platform transformed our customer communication strategy. The scalability and reliability have been exceptional, handling millions of messages seamlessly."
"The AI-powered chatbots reduced our customer service costs by 40% while improving response times. Their support team is incredibly responsive and knowledgeable."
"Integration was seamless, and the analytics dashboard provides insights we never had before. Webtexo has become an essential part of our marketing infrastructure."
About Webtexo
Leading the future of enterprise communications and marketing technology
Our Story
Founded in Gurgaon, Webtexo emerged from a vision to revolutionize how businesses communicate with their customers. We recognized the growing need for integrated, scalable communication solutions that could adapt to the rapidly evolving digital landscape.
Today, we serve over 500 enterprise clients across various industries, delivering more than 10 million messages daily through our robust CPaaS platform. Our commitment to innovation and excellence has made us a trusted partner for businesses seeking to enhance their customer engagement strategies.
At Webtexo, we believe in the power of modular solutions that grow with your business, ensuring you always have the tools you need to succeed in an increasingly connected world.
Why Choose Webtexo?
- 🚀 Cutting-edge technology and innovation
- 🔒 Enterprise-grade security and compliance
- ⚡ Lightning-fast deployment and scaling
- 🎯 Dedicated support and consultancy
- 📈 Proven track record of success
Our Leadership Team
Vikash Sharma
CEO & Founder
15+ years of experience in enterprise software and telecommunications. Leads Webtexo's vision for innovative communication solutions.
Anjali Gupta
CTO
Technology veteran with expertise in scalable architecture and AI/ML. Drives technical innovation and platform development.
Rohit Malhotra
VP Sales
Strategic sales leader with deep understanding of enterprise needs. Focuses on building lasting partnerships with clients.
Enterprise Solutions
Scalable communication infrastructure designed for enterprise-grade requirements
Enterprise CPaaS Platform
Complete communication platform with enterprise SLAs, dedicated support, and custom deployment options including on-premise and hybrid cloud.
Security & Compliance
SOC 2 certified, GDPR compliant, with end-to-end encryption, role-based access controls, and comprehensive audit trails.
Advanced Analytics
Enterprise-grade reporting with custom dashboards, real-time monitoring, and predictive analytics for communication optimization.
Custom Development
Bespoke solution development, API customization, and integration services tailored to your specific business requirements and existing infrastructure.
High-Performance Infrastructure
Auto-scaling architecture capable of handling millions of messages per minute with 99.99% uptime SLA and global redundancy.
Dedicated Support
24/7 priority support with dedicated account managers, technical consultants, and guaranteed response times for enterprise clients.
Enterprise Features
Scalability & Performance
- Auto-scaling infrastructure
- Load balancing and redundancy
- Global message delivery network
- Burst capacity handling
Security & Governance
- End-to-end encryption
- SOC 2 Type II certification
- GDPR and CCPA compliance
- Role-based access controls
Integration & Deployment
- RESTful APIs and SDKs
- Webhook support
- On-premise deployment options
- Hybrid cloud architecture
Support & SLA
- 99.99% uptime guarantee
- 24/7 priority support
- Dedicated account management
- Custom SLA agreements
API Documentation
Comprehensive guide to integrating Webtexo's communication APIs
Getting Started
Webtexo APIs are built on REST principles with predictable resource URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes.
Base URL
Authentication
All API requests require authentication using API keys. Include your API key in the Authorization header:
Authorization: Bearer YOUR_API_KEY
Quick Start Example
curl -X POST https://api.webtexo.com/v1/messages/sms \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "to": "+919876543210", "message": "Hello from Webtexo!", "sender_id": "WEBTEXO" }'
Response Format
{ "success": true, "message_id": "msg_12345", "status": "queued", "credits_used": 1 }
Available APIs
SMS API
Send SMS messages globally with delivery tracking and analytics
WhatsApp API
Send WhatsApp messages, media, and templates through official Business API
Email API
Transactional and marketing email delivery with advanced tracking
RCS API
Rich Communication Services with interactive buttons and media
Analytics API
Retrieve delivery reports, campaign analytics, and performance metrics
Contacts API
Manage contact lists, segments, and customer profiles
Messaging APIs
Omnichannel messaging infrastructure for modern businesses
Global SMS Delivery
Reach customers worldwide with our premium SMS routes. Our global network ensures 99.9% delivery rates with real-time tracking and detailed analytics.
- ✓ Global coverage in 200+ countries
- ✓ Premium direct operator routes
- ✓ Unicode support for all languages
- ✓ Two-way messaging capabilities
- ✓ Delivery confirmation and DLR
Features:
Bulk messaging, scheduled delivery, custom sender IDs, message templates, and comprehensive reporting dashboard.
SMS API Example
{ "to": ["+919876543210"], "message": "Your OTP is 123456", "sender_id": "WEBTEXO", "route": "promotional", "schedule_time": "2025-01-15T10:30:00Z" }
WhatsApp Business API
Official WhatsApp Business API integration for customer engagement, support, and notifications with rich media support.
- Template messages
- Media sharing (images, documents, videos)
- Interactive buttons and lists
- Webhook notifications
Email API
Reliable email delivery infrastructure for transactional and marketing emails with advanced tracking and analytics.
- HTML and plain text emails
- Attachment support
- Email templates
- Open and click tracking
RCS Messaging
Next-generation messaging with rich media, interactive elements, and branded experiences for enhanced customer engagement.
- Rich media cards
- Suggested actions
- Branded messaging
- Read receipts
AI-Powered Chatbots
Intelligent conversational AI that transforms customer interactions
Intelligent Automation
Our AI chatbots leverage advanced natural language processing to understand customer intent, provide accurate responses, and seamlessly escalate complex queries to human agents.
Key Capabilities:
- Natural language understanding (NLU)
- Multi-language support
- Context-aware conversations
- Integration with CRM and databases
- Human handover protocols
- Sentiment analysis
85%
Query Resolution Rate
60%
Cost Reduction
Chatbot Use Cases
Customer Support
24/7 instant responses to common queries, ticket creation, status updates, and seamless agent escalation.
Sales & Lead Generation
Qualify leads, product recommendations, appointment scheduling, and sales process automation.
E-commerce Support
Order tracking, product information, return processes, and personalized shopping assistance.
HR & Internal Operations
Employee onboarding, FAQ handling, leave management, and internal process automation.
Analytics Dashboard
Real-time insights and comprehensive reporting for data-driven decisions
Real-time Monitoring
Monitor message delivery, campaign performance, and system health in real-time with customizable dashboards and alerts.
Performance Analytics
Detailed insights into delivery rates, engagement metrics, conversion tracking, and ROI analysis across all channels.
Audience Insights
Understand customer behavior, segmentation analysis, journey mapping, and predictive analytics for better targeting.
Custom Reports
Generate custom reports, schedule automated reporting, and export data in multiple formats for stakeholder sharing.
Smart Alerts
Configurable alerts for delivery failures, unusual patterns, threshold breaches, and system anomalies.
API Analytics
Monitor API usage, response times, error rates, and integration health with detailed technical metrics.
Dashboard Features
Key Metrics
- Message delivery rates by channel
- Campaign performance tracking
- Customer engagement metrics
- Cost per message and ROI
- Geographic delivery analysis
- Time-based performance trends
Advanced Features
- Predictive analytics and forecasting
- A/B testing results and insights
- Customer lifetime value analysis
- Cohort analysis and retention metrics
Sample Metrics
Custom Integration
Seamless integration solutions tailored to your business infrastructure
Flexible Integration Options
Our integration solutions are designed to work seamlessly with your existing systems, whether you're using CRM platforms, e-commerce solutions, or custom applications.
Integration Methods:
- RESTful APIs with comprehensive documentation
- SDK libraries for popular programming languages
- Webhook support for real-time notifications
- Pre-built connectors for popular platforms
- Custom middleware development
- No-code integration tools
Popular Integrations
API Integration
Comprehensive RESTful APIs with SDKs for Python, PHP, Node.js, Java, and more. Complete documentation and code examples included.
Webhook Support
Real-time event notifications for message delivery, failures, and user interactions. Secure webhook validation and retry mechanisms.
Custom Development
Our team can develop custom integration solutions, middleware, and adapters for complex enterprise requirements.
Contact Us
Get in touch with our team to discuss your communication needs
Get In Touch
📍 Office Address
778, Sector-39
Gurgaon, 122001
Haryana, India
📞 Phone Numbers
+91 9671554916
+91 7976962188
Send us a Message
Office Hours
Business Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Support
Technical Support: 24/7
Sales Inquiries: Business Hours
Emergency: 24/7 for Enterprise Clients